All Karel & Co items are shipped within the Netherlands and Europe. 

We process your order within 1 - 3 business days (excluding Sundays) after receiving your payment. You will receive a notification when your order has been shipped. Shipping in Europe takes approximately 5 - 10 days. In case you are in a rush to receive your animal: you can always contact us (info@karelco.nl) or drop a note in your order and we will send the animal asap. Karel & Co items are shipped with PostNL.

Furthermore: if you want to skip shipment costs, there is an option to pick up your Karel in Amsterdam West. Select 'pick up' and 'Osa Major' when checking out, and send us an instagram message to discuss a fitting pick up time.  

We do not offer free returns. Read more about returns here.